Access facilities at Time and Tide

Visitors with access requirements may bring a companion into Time and Tide Museum free of charge.

Access packs

Access packs containing the picture board guide, companion notes and raised profile images for selected art works, a self-guided accessible highlights tour, a spotlight torch, ear defenders and a magnifying sheet are available on request from the reception desk.

Assistance dogs

Assistance dogs are welcome in Time and Time Museum.

Parking

There is on-street parking in the surrounding area and designated parking spaces for Blue Badge holders opposite the museum in Blackfriars Road pay and display car park (standard charges apply). View more information about Blackfriars Road car park.

Picture board guide

For a visual guide to the Time and Tide Museum please see the picture board guide (Word doc) [21MB]. This can be downloaded in a Word format before your visit and edited or personalised to suit your own requirements.

Hearing loop

There is a hearing loop in the education room for use during events or talks.

Buggy/wheelchair park

There is space behind the main reception to store wheelchairs or buggies (at owners' risk).

Wheelchair access

The museum has two manual wheelchairs and portable stools are available for your comfort in the museum galleries.

• Access to the Time and Tide reception area is over a stone sett courtyard. If you require a more smooth entrance to the museum please contact the reception desk on 01493 743930 and our staff will be pleased to offer assistance
• In the reception area there is a staff-operated stair lift down two steps
• Several of the original uneven floor surfaces are retained on the ground floor, however all areas in the museum, including the first floor galleries and smoke stack mezzanines, are fully accessible
• There are lifts to the first floor at each end of the building

Door opening

Doors leading onto the inner courtyard are closed during inclement weather. Reception staff will be happy to open either doors for you on request. All other doors are sensor operated.

Accessible toilet facilities

There is a unisex wheelchair accessible toilet behind the reception area and another behind the lift on the first floor, close to the education suite.

Cosy cabin

There is a small quiet area between the end of the play boat and the model ship display case. You can use this space to take time out during your visit.

Baby change

There is a spacious separate baby change room behind the reception area and a baby change table in the first floor toilet. There are baby seats in both the male and female toilets.  

Light levels

For conservation purposes, light levels are kept low in certain galleries or displays. Hand held torches are available in the access pack.

Interactive gallery features

Accessible and interactive features are:

Rows: Soundscape of a busy street

Quayside: Soundscape of ships unloading

Salt Store: Film with headphone commentary of herring fishing boats

Fishing and the Sea: Film with headphone commentary about the Scot's Fisher girls

Smoke Room 1 (Packing Room): Stencil and labelling interactive station

Smoke Room 2: Film with commentary about local curing works

Smoke Room 3 (Riving Room): Wooden frames, known as loves, built against the stack walls - also accessible from first floor mezzanine

Stairway Landing: Fat and smoke deposits from curing process embedded into walls and wooden framework; net infill on stair rails

Early Years: Tactile replica sample of mammoth hide; Tactile replica hand axe

Roman: Chain mail suit of armour and helmet which is oily to the touch; life-size cut-out of auxiliary soldier; replica sword and shield; Roman food aromas

Wreck and Rescue Gallery: Captain Manby life-size cut-out; film commentary about lifeboat rescues

Seaside Gallery: Seaside soundscape; film of historic Great Yarmouth (with headphones) 

World War Gallery: Film commentary about WWII; large parachute flare casing and large anti-personnel bomb container; street lamp with evidence of shell damage; room setting featuring a Morrison shelter

Childhood Gallery: Film with headphones; 'memory phone' with audio commentary

Coronavirus

Please visit the Coronavirus page for Norfolk Museums Service for guidance. If you have any questions or concerns, please contact us in advance of your visit.

More information and feedback

We are constantly working to improve access at the site and welcome comments from visitors with disabilities.

If you would like to discuss your visit in advance or give us feedback on your visit, email us at yarmouth.museums@norfolk.gov.uk or call 01493 743943.